Frequently Asked Questions

GENERAL

Where can I buy Viter Energy products?

Viter Energy products can be purchased on this website here, online marketplaces such as Amazon and Walmart, and select brick and mortar retailers.

If you're a retailer interested in Viter Energy wholesale please click here.

How long does it take to feel an energy boost?

It depends on your caffeine tolerance as everyone handles caffeine differently.

Most people feel a small boost of energy from 1 piece (mints or gum) within 5-10 minutes.

If one piece isn't enough of a boost, then you can have more as needed. 

We deliberately make Viter Energy products with low dose caffeine so you can carefully consume caffeine.

How long does the energy boost last?

This also depends on your own caffeine tolerance and metabolism as everyone is different.

Most people find 1-2 mints or pieces of gum lasts a few hours.

Viter Energy products are intentionally made to give you a small boost of energy that doesn't last all day, so you can control your caffeine consumption depending on your energy needs.

When should I have a mint or piece of gum?

Have an energy mint or piece of energy gum whenever you find yourself needing more energy, focus, alertness, or concentration.

Mints are great for when you want a quiet boost and gum is great for when you want to chew on something!

Viter Energy products are great in the morning, before a workout, on the way to work, when studying, during a meeting, chasing kids, or when you need to push through the afternoon slump!

How many pieces should I have?

For all Viter Energy products, 1 serving is 1 piece.

The caffeine and B Vitamins in Viter Energy products get absorbed into your body faster than the caffeine from drinks, so at first try 1 mint or 1 piece of gum, wait 20 minutes to see how you feel, and then have another piece if you want more energy.

Can I have too much Viter Energy?

Yes.

Caffeine is great, we're huge fans, but we also believe it has to be consumed carefully.

Scientists have studied caffeine extensively, and concluded that healthy adults are not at risk for potential adverse effects from caffeine if they limit caffeine consumption to 400mg per day. Read more here and here.

Viter Energy Original Mints contain 40mg caffeine per piece. We recommend a maximum 10 pieces in any 24 hour period.

Viter Energy Extra Strength Mints contain 80mg caffeine per piece. We recommend a maximum 5 pieces in any 24 hour period.

Viter Energy Gum contains 60mg caffeine per piece. We recommend a maximum 6 pieces in any 24 hour period.

Before consuming any Viter Energy product read the label in full.

Who should not eat Viter Energy products?

Your health is important to us at Viter Energy!

If you have a medical condition, consult your physician before consuming Viter Energy products.

Do not consume Viter Energy products if you are pregnant, nursing, under 18 years of age, or sensitive to caffeine.

Where are Viter Energy products manufactured?

Viter Energy Mints and Gum are made in an FDA registered facility in Canada with ingredients that are generally regarded as safe (GRAS).

The facility is certified by BRC/SGS following strict guidelines to meet or exceed Health Canada's Good Manufacturing Practices (GMP) guidelines and FDA regulatory requirements.

Each batch of product is tested by a 3rd party ISO certified facility for all active ingredients and microbial contaminants.

We hold ourselves to the highest standards to comply with all FDA rules and regulations.

Can I have Viter Energy products and a coffee or an energy drink?

Yes, but you'll want to watch your caffeine intake. 

We love having coffee in the morning, and a mint or piece of gum in the afternoon.

Why are Viter Energy products sugar free? Will there be versions made with sugar?

We’ve studied the research for and against sugar, as well as the research for and against sugar substitutes. 

At the end of the day, it’s much easier to make great tasting caffeine mints and gum with sugar-free ingredients.

We've done R&D to develop products made with sugar, but don't have immediate plans to release them yet.

I’m a vegetarian or vegan. Can I have Viter Energy products?

Yes.

All Viter Energy products are vegan (and also vegetarian)!

I have an allergy. Can I have Viter Energy products?

All Viter Energy products are gluten free, wheat free, lactose free, dairy free, soy free, coconut free, nut free.

Please contact us here if you have further questions.

Are Viter Energy products certified kosher?

Viter Energy Original Mints, in all 5 flavors, are certified Star-K kosher.

Viter Energy Extra Strength Mints, in all 3 flavors, are certified Star-K kosher.

Viter Energy Gum is not certified kosher at this time. We are working on it!

What’s the shelf life of Viter Energy products?

All Viter Energy products have a recommended shelf life of 2 years after they're made.

For your reference, all product containers have a best by date on them.

What's the best way to store Viter Energy products?

Viter Energy products are best stored in a cool and dry area away from direct light.

When not in use, keep Viter Energy containers closed or sealed to maximize flavor freshness.

ORDERS, SHIPPING, & RETURNS

Where do you ship? How much is shipping?

Orders on our website ship globally!

All USA orders over $30 ship free.

For shipping outside the USA, you'll see your shipping cost in checkout after you enter in your mailing address.

Read more about our shipping details here.

What is your return policy?

We guarantee you'll love Viter Energy products or your money back!

Simply contact us regarding any issues and we're happy to help.

Please note that shipping charges will not be refunded.

Read more about our return policy here.

How do I order Viter Energy products wholesale?

Want to resell Viter Energy products?

We'd love to work with you!

Click here for more information about Viter Energy wholesale.

SUBSCRIPTIONS

How do I change my delivery date?

Change your delivery date anytime before your order ships!

1. Login to your goviter.com account and navigate to 'Upcoming Orders'. 

2. Click on your Order Date and the calendar will pop up. 

3. Select your new date for your next delivery and click the 'Update next order date' button. 

Can I subscribe to multiple items?

Yes! 

When subscribed to multiple items each will show up as a uniquely manageable item within your subscription dashboard. 

You can add more products to your subscription in your dashboard, and by navigating to a product page, selecting Subscribe and Save, and completing your order.

How do I skip a shipment?

1. Login to your goviter.com account and navigate to 'Subscriptions.' 

2. To skip a shipment entirely, click on the 'Skip This Order' button at the bottom of the page detail.

How do I update my subscription payment method?

1. Login to your goviter.com account and navigate to 'Billing.'  

2. Click on the Payment Method area. 

3. Enter your new payment details and click the 'Update Payment' button.

How do I cancel?

1. Login to your goviter.com account and navigate to 'Subscriptions.' 

2. Click the 'Cancel Subscription' link at the bottom of the page detail. 

3. Select one of the menu options on the next screen and then click 'Cancel Subscription' once more to complete the cancellation.

How do I change which products I get?

1. Login to your goviter.com account and navigate to 'Subscriptions.' 

2. To swap which product you get for your next shipment, click on the 'Swap Product' button at the bottom of the page detail.

ORIGINAL MINTS

What are the ingredients in Viter Energy Mints?

Wintergreen: Sorbitol, Natural & Artificial Flavors, Xylitol, Caffeine, Vitamin B3 (Niacinamide), Calcium Stearate, Sucralose, Vitamin B6 (Pyridoxine), Folic Acid, Vitamin B12 (Methylcobalamin).

Cinnamon: Sorbitol, Caffeine, Natural & Artificial Flavors, Calcium Stearate, Vitamin B3 (Niacinamide), Sucralose, Vitamin B6 (Pyridoxine), Folic Acid, Vitamin B12 (Methylcobalamin).

Spearmint: Sorbitol, Natural & Artificial Flavors, Xylitol, Caffeine, Calcium Stearate, Vitamin B3 (Niacinamide), Sucralose, Vitamin B6 (Pyridoxine), Folic Acid, Vitamin B12 (Methylcobalamin).

Peppermint: Sorbitol, Caffeine, Natural & Artificial Flavors, Calcium Stearate, Vitamin B3 (Niacinamide), Sucralose, Vitamin B6 (Pyridoxine), Folic Acid, Vitamin B12 (Methylcobalamin).

Chocolate Mint: Sorbitol, Natural & Artificial Flavors, Caffeine, Calcium Stearate, Vitamin B3 (Niacinamide), Sucralose, Vitamin B6 (Pyridoxine), Folic Acid, Vitamin B12 (Methylcobalamin).

How much caffeine is in Viter Energy Mints?

All flavors of Viter Energy Mints contain 40 milligrams of caffeine per piece. 

That means, 2 mints are equal to one cup of coffee's worth of caffeine.

How many calories are in Viter Energy Mints?

Zero calories!

Which B Vitamins are in Viter Energy Mints?

Vitamin B3 (Niacinamide)

Vitamin B6 (Pyridoxine)

Folic Acid, also known as Vitamin B9

Vitamin B12 (Methylcobalamin)

EXTRA STRENGTH MINTS

What are the ingredients in Viter Energy Extra Strength Mints?

Peppermint: Sorbitol, Caffeine, Natural & Artificial Flavors, Calcium Stearate, Vitamin B3 (Niacinamide), Sucralose, Vitamin B6 (Pyridoxine), Folic Acid, Vitamin B12 (Methylcobalamin).

Cinnamon: Sorbitol, Caffeine, Natural & Artificial Flavors, Calcium Stearate, Vitamin B3 (Niacinamide), Sucralose, Vitamin B6 (Pyridoxine), Folic Acid, Vitamin B12 (Methylcobalamin).

Wintergreen: Sorbitol, Caffeine, Natural & Artificial Flavors, Calcium Stearate, Vitamin B3 (Niacinamide), Sucralose, Vitamin B6 (Pyridoxine), Folic Acid, Vitamin B12 (Methylcobalamin).

How much caffeine is in Viter Energy Extra Strength Mints?

All flavors of Viter Energy Extra Strength Mints contain 80 milligrams of caffeine per piece. 

That means, 1 mint is equal to one cup of coffee's worth of caffeine.

How many calories are in Viter Energy Extra Strength Mints?

Zero calories!

Which B Vitamins are in Viter Energy Extra Strength Mints?

Vitamin B3 (Niacinamide)

Vitamin B6 (Pyridoxine)

Folic Acid, also known as Vitamin B9

Vitamin B12 (Methylcobalamin)

GUM

What are the ingredients in Viter Energy Gum?

Peppermint: Sorbitol, GUMBASE, GUARANA EXTRACT, NATURAL & ARTIFICIAL FLAVORS, Caffeine, Calcium Stearate, XYLITOL, SUCRALOSE, Vitamin B3 (Niacinamide), STEVIA EXTRACT (STEVIOL GLYCOSIDES0, Vitamin B6 (Pyridoxine), Folic Acid, Vitamin B12 (Methylcobalamin).

How much caffeine is in Viter Energy Gum?

All flavors of Viter Energy Gum contain 60 milligrams of caffeine per piece. 

That means, 1 piece of gum is almost equal to one cup of coffee's worth of caffeine.

How many calories are in Viter Energy Gum?

Zero calories!

Which B Vitamins are in Viter Energy Gum?

Vitamin B3 (Niacinamide)

Vitamin B6 (Pyridoxine)

Folic Acid, also known as Vitamin B9

Vitamin B12 (Methylcobalamin)

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